Terms and Conditions



Garment Quality Sizing and General Care

Garment material will differ from time to time in weight and colour from batch to batch, this is referred to in the industry as batching. This is considered the norm according to International standards as colours may slightly vary due to various reasons.

Material will always exceed advertised weight, but weight variance is common and acceptable.

Promocorp Australia can not take any responsibility for garments that appear slightly different as this is acceptable to a degree. 100% polyester garments are prone to pulling of threads. Please check garments carefully before wearing as once they have been worn, we will not accept 100% polyester garments back for reasons of pulled thread. The reason is that this may occur during normal wearing and we cannot be responsible for wearers care.

Due to hygiene reason under garments cannot be accepted for returns in any circumstances.

Garments that have been Screen Printed or Digitally Printed must be washed very carefully, for normally dirty Screen Printed clothes, turn the clothes inside out and machine wash cold with a gentle cycle. Washing your clothes in cooler water helps prevent fading both of the fabric and printed colours. Also, avoid harsh cleaning detergents or bleach to ensure the best protection for your new garments.

Screen Printed or Digital Printed garments should not be tumble dried or put in direct sunlight to dry as this will soften the print and make it suspectable to cracking and peeling.

Screen Printed or Digital Printed garments must not be ironed directly.

It is the customers responsibility to ensure they have ordered the correct sizes before agreeing to have garments branded.No returns or exchanges are permitted after the garments are branded or forwarded to a 3rd party for branding.

When the Customer clicks "Accept" on the web site during the ordering process, you are stating that you have read the terms and conditions and fully understand our terms and accept them.

When the Customer clicks "Accept" to our Terms & Conditions on the web site during the ordering process, you are stating that you have read the terms and conditions and fully understand our terms and accept them.


At no time can Promocorp Australia be responsible for customers failing to operate within our terms and conditions.

If you feel you cannot accept these terms and conditions you should not use our website.

Any questions email us at sales@promocorp.com.au